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BT Is Switching Off ISDN, What Does This Mean For Your Business ?

By 1 April 2019 November 24th, 2020 No Comments
Image of telephone switchboard

SO ISDN IS GOING, WHAT DOES THIS MEAN?

In 2025 the big ISDN switch off is happening, BT will stop processing new orders for this in 2020. This switch off can and will affect lots of business throughout the UK, this is bad news for people who aren’t aware of the big switch off so its time to look into investing in a new telecoms system

BUT WHAT IS ISDN?

ISDN is a phone line connection that most businesses use. ISDN is short for Integrated Services Digital Network. The way they differ from a standard phoneline connection is that they allow multiple calls to come through to one number, supports video calling and other business faculties.  This comes in two ‘flavours’ ISDN2E (two lines) and ISDN30 which has up to 30 channels. This was offered to businesses in 1980 and hasn’t changed much since.

WHY IS IT BEING SWITCHED OFF?

In short, they’re expensive and very difficult to maintain. PSTN (Public Switch Telephony Network) uses copper lines which is analogue. The technology is very antiquated and hasn’t changed much since the 1800’s. At the time this was perfect for what it was made to do, make calls at the time it was revolutionary. Now that we’re in the 21st century technology has advanced tenfold and the old way of doing things is quickly lagging behind. This means the ISDN switch off is merely the natural progression of evolving technology.

WHAT NEXT ?

ISDN has had a good run but better things are now on the horizon.  The new systems are VOIP or a self hosted PBX, cloud based call systems are now the new in thing, no setup costs and little maintenance. Cloud based hosting is now the new PBX making copper lines a thing of the past. These hosting systems are cheaper with less maintenance making them the ideal replacement for ISDN.

  • Without physical phones there’s no equipment and very little costs you simply just pay per user

Very little set up required

  • Due to the lack of setup and maintenance costs its very easy to setup and continued maintenance costs a fraction of a physical PBX

Comfortably Freeing

  • Due to its flexibility you can add or remove users at will. Calling from your business, anywhere. If you have an internet connection you can be in any country and never miss a call

WHAT CAN YOU DO TO PREPARE?

If your using an ISDN provider call up your network and find out when your contract ends. 2025 is definitely not too far away so preparing now could save you hassle later on. So don’t renew your contract think about jumping ship to a more high tech solution, start looking now and you’ll be ahead of the game?

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